Help Topics

Our Help Topics

Q. How can we trust you?
Ans. We are a registered agency under Himachal Tourism with name "Shoolini Tours And Travels", registration number DTO-SLN-5-46/2017-828.
Q. How can we book the tour package?
Ans. You can book the tour package by contacting us directly, through email. You just have to send your query on our email address and we will get back right to you. Or you can directly talk to one of our representatives.
Q. Before how many days we can book the tour package?
Ans. You can book at any time you want, but still we suggest you to book your trip 15 days earlier to avoid last hour rush. Read our Booking and cancellation policies before booking. Avoid current booking because it is subjected to availability of rooms and taxi.
Q. What if we want to modify the tour itinerary as per our need?
Ans. Yes, we give you complete freedom to modify your tour itinerary as per your requirement, we only book the tour after final confirmation.
Q. What will be the proof that our booking is confirmed?
Ans. We will give you booking voucher after the deposition of advance payment. All the details will be mentioned in the booking voucher.
Q. Is it necessary to bring the hard copy of the booking vouchers?
Ans. No, it is not necessary to bring the hard copy of the booking vouchers, but it will be good if you carry it along with you.
Q. What if we don't like the taxi and hotels provided by you?
Ans. In case you are not satisfied with our taxi and hotel, we will assure to change it.
Q. What will be the condition of the cab provided by you?
Ans. The cab will be in good condition and all the cabs will be passed by RTO to run on road for tourists.
Q. What is your booking and refund policy?
Ans. Please read our booking and refund policy in policies section.